Frequently Asked Questions
Are your diamonds real?
Yes. All our diamonds are lab-grown diamonds — real diamonds with the same chemical, physical, and optical properties as mined diamonds. They are certified and indistinguishable from mined diamonds to the naked eye.
What is the difference between lab-grown and mined diamonds?
Lab-grown diamonds are created in a laboratory using advanced technology that replicates the natural diamond-growing process. The result is a diamond that is chemically, physically, and optically identical to a mined diamond — without the environmental and ethical concerns of mining.
Can I customize every part of the ring?
Yes. Our ring builder lets you choose the diamond shape, carat size, metal type, and setting style. Every ring is made to order based on your specifications.
How long does it take to make my ring?
Most rings are completed within 2-3 weeks of your order. Once shipped, delivery takes 1-3 business days with free shipping.
Do you offer returns?
Yes. We offer a 30-day return policy on all rings. If you are not completely satisfied, return it for a full refund.
Do you offer financing?
Yes, we offer flexible payment options including 0% APR financing for qualified buyers.
Is the ring builder free to use?
Yes. You can design as many rings as you like with no obligation. You only pay when you are ready to place an order.
Where are you based?
Ever Lumina is based in Delaware, USA. All rings are hand-crafted by American jewelers and shipped free anywhere in the United States.